We deliver anywhere in the United Arab Emirates. At the moment we do not ship outside the UAE.

Delivery is free on orders over AED 199. Below that it costs AED 12. Your cart shows how much more you need for free delivery.

Standard delivery in the UAE takes 1 to 3 days.

When your order ships we email you a confirmation with a tracking link. You can also see your orders and their status in your account.

Email us at info@brandat.me as soon as possible with your order number. If your order has not shipped yet, we will do our best to change or cancel it.

No, you can check out as a guest. With an account you can see your past orders and check out faster next time.

You can pay by Visa, Mastercard or Maestro card, with Apple Pay or Google Pay, or with cash on delivery.

Yes. Payments go through Shopify's secure, encrypted checkout. We never see or store your full card details.

Yes, all prices on Brandat.me include VAT. Delivery, if any, is added at checkout.

Enter the code in the Discount code box at checkout and the price updates straight away. One code can be used per order.

Sign up to our emails and we send you a 10% code for your first order. You can sign up at the bottom of every page.

You can request a return within 30 days of receiving your item. It must be unused, in the same condition you received it, in its original packaging, with proof of purchase.

Some items cannot be returned for hygiene and safety reasons: beauty and personal care products, food and other perishable goods, hazardous materials, sale items and gift cards. See our refund policy for the details.

Email us at info@brandat.me with your order number and the item you want to return. If the return is accepted, we send you instructions on how and where to send it. Items sent back without a return request first cannot be accepted.

Please check your order when it arrives and email us at info@brandat.me straight away with your order number and a photo of the problem. We will look into it and make it right.

Once we receive and check your return, we let you know if the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank may need a few more days to show it.

The quickest way is to return the item you have and, once the return is accepted, place a new order for the item you want.

Every product page has the key benefits, the ingredients and how to use it, with the full ingredient list and product details further down the page.

Yes. Reviews are on each product page, and you can write your own there. Reviews from customers who bought the product are marked as such.

Call us on +971 58 685 3553, email us at info@brandat.me or use our contact form. We reply as soon as we can.